Below are some of the frequent questions asked by our customers.
If you do not see the answer to your question, please call us anytime at 800-723-2050.

Why should I buy from Affordable Exhibit Displays, Inc.?
How long has your company been in business?
How do I order a display?
What forms of payment do you accept?
Do you charge Sales Tax?
What is the normal lead-time for production of a display?

Do you offer printing services?
What type of media is used for digital printed graphics?
How would I submit my artwork for printing?
How do my graphics attach to the display?

Do you rent your displays or are they for purchase only?
How long will my display last?
What is the warranty for your displays?

Which carrier is used to ship my order?
What is the shipping transit time if my order is shipped via UPS Ground?
Can you ship to my international location?

Why should I buy from Affordable Exhibit Displays, Inc.?
We offer a wide selection of tradeshow displays and accessories, most of which we are the sole manufacturer. We strive to give you, the consumer, the best price possible, and we can do that being the manufacturer. Our sales team is ready and willing to help you make the correct purchase based on your specific needs. We know efficient service and quality products is key, not just a low price. Affordable Exhibit Displays, Inc. is the sole manufacturer of Promoter, 1UP, Add-A-Panel & EZ Counter product lines. As an Accredited Better Business Bureau member, our family owned & operated business has been offering FAST production turnaround, EASY artwork upload and FREE soft artwork proofs on our in-house custom digital printing since 1994. Buy direct from us, and be prepared to save money, and gain quality!!

How long has your company been in business?
We have been successfully selling trade show displays since 1994. In 1997 we established our web site, and today, the internet produces a large majority of our sales.

How do I order a display?
Ordering our products is fast & easy.You can place an order anytime using our Online Shopping Cart, by Faxing or Mailing our Printable Order Form, E-mail, or by Calling us at 800-723-2050. Our friendly customer service reps are available anytime Monday thru Friday 8:30am to 5:00pm EST to answer any questions you might have before placing your order.

What forms of payment do you accept?
We accept Visa, MasterCard, American Express or Discover for payment. We also accept payment by certified bank check. We require receipt of the check in advance before your order ships out.

Do you charge Sales Tax?
If your order will be shipping to any location in Maine, we do charge 5% sales tax. Any orders shipping out of Maine will not be charged sales tax.

What is the normal lead-time for production of a display?
Our normal lead time for production of a display is 5 business days or less. Some items we offer are in stock and available to ship within 24hrs.

Do you offer printing services?
Yes, we do offer wide format digital inkjet printing services. We print using either the HP DesignJet 5500ps or HP DesignJet Z6100 wide format inkjet printers. The resolution we print at is 600dpi, however the quality of the final print depends on the quality of the files submitted.

What type of media is used for digital printed graphics?
We print on GE Lexan Polycarbonate for our velcro mount digital prints and non-retractable banner stands, then laminate the back of the print with white vinyl. There is no paper involved in this printing method, which makes the final product very durable. For our retractable banner stands, we print on 100% Polyester Fabric which is 15mil thick, offering greater opacity and durability. The edges are cut with a hot knife to seal them and have no edge curl regardless of the storage time. Due to the special coating on the fabric, the print resolution is photo quality. This produces a trade show quality print that will hold up to abuse considerably better than paper based prints.

How would I submit my artwork for printing?
You can send us your artwork by e-mail (under 4mg), on CD or disk via overnight service, or upload using our FTP server. Once your artwork is received, we thoroughly review the artwork for any problems. Always be sure to reference either your order number or company name with any artwork being submitted.

Do you rent your displays or are they for purchase only?
At this time, we do not offer rental services for our displays. They are for purchase only.

How do my graphics attach to the display?
Our displays are covered with Velcro Receptive Premier Fabric, which is Ecospun. Ecospun is a high-quality polyester fiber made from 100% certified recycled plastic PET bottles. You can use adhesive Hook Velcro to attach your graphics to the display.

How long will my display last?
If handled properly, your display should last many, many years. As your image or products change, you are able to update your graphics.

What is the warranty for your displays?
We offer a Lifetime Warranty on all our pop-up display frames. All replacement parts would be covered under this warranty. All other displays come with a 2-5 year manufacturer warranty covering manufacturers defects.

Which carrier is used to ship my order?
Generally, we ship using FEDEX Ground. However, if you would like to request another carrier such as UPS or DHL, we will be happy to meet your needs. Also, if you would like to use your shipper number, just let us know when you are placing your order.

What is the shipping transit time if my order is shipped via FEDEX Ground?
Depending on your exact location, transit time for FEDEX Ground within the US is 1-7 business days. Most of our products ship out of our factory in Maine, however, some may ship out of a different factory location within the US.

Can you ship to my international location?
Yes, we sure can. We require use of your shipper account number and can ship using UPS, FedEx, or DHL. Normal transit time will vary depending on the country we are shipping to, but is typically 2-12 business days for transit.