Our Product Guarantee
Return Policy

Product Satisfaction is part of why purchasing our products will benefit you. 
Affordable Exhibit Displays guarantees your 100% complete satisfation with your purchase.


RETURN POLICY

If you wish to return any stock item, you must call your Associate with in 7 business days of delivery to clear the return and obtain a written Return Authorization from your Associate.  RETURN REQUESTS MADE AFTER 7 BUSINESS DAYS WILL NOT BE ACCEPTED.  Customer is to pay all shipping charges incurred for return package.  This includes the original shipping costs along with the costs for return shipment to Affordable Displays, Inc.  ALL returns are subject to a 15% restocking fee.  Please note the RA# on the outside of the box and ship the item(s) within 3 business days of receipt of RA#. Thank you.

Returns must be in new, unused condition and returned in ORIGINAL BOX. Please package appropriately. Returns not received in original box will be subject to a re-packing fee of $25.00.  Insure package for the full purchase value and please provide tracking number to your Sales Associate. If product received is damaged, you will be charged for any necessary repairs. 

** Please be sure to reference your RA # on the outside of your package **
Product Return Address:
Affordable Exhibit Displays, Inc.
1967 Lisbon Road
Lewiston, ME 04240
PH: 1-800-723-2050
Local: 1-207-782-6175
FAX: 207-783-9685
E-mail:
sales@affordabledisplays.com

 

Damaged, Missing items or Incorrect order: Damaged and/or missing items must be reported to us within 3 business days of receipt of product. ALL CLAIMS MADE AFTER 3 BUSINESS DAYS WILL NOT BE ACCEPTED. Damaged items returned that have not been inspected by the freight carrier or that are returned without written authorization will not be accepted. If received and your items are incorrect due to our negligence, we must be notified within 7 business days of receipt to correct the ordered items. 

Returns not accepted on the following items: Used Displays, Custom Digital Prints, Graphic Panels or Headers, Custom Printed Table Throws or Skirting, Custom Sized Throws or Skirting, Displays with Non-standard Fabric, Custom Cases, or any item created for your use only.   

Warranty: All products manufactured by Affordable Exhibit Displays, Inc. are guaranteed for a period of 5 years from the Invoice/purchase date. This warranty is a Manufacturer Warranty. Product models include: Promoter table top displays, Promoter EZCounter podiums, Promoter Classic Full size displays, Add-A-Panel table top displays, and Add-A-Panel Tower displays.  Products are not guaranteed against damage caused by shipping, neglect, or normal wear.

A Lifetime Warranty: Applies to our 1UP Pop-Up Aluminum Frames including tabletop displays, full size displays, pop up towers and pop up podium.

Custom Items: ALL Custom made and printed items as well as items sold as used are Non-Returnable or Non-Refundable once production has started or they have been shipped out.

Call 800.723.2050 to Speak With Us about your Trade Show needs!