Artwork Proof Process

Artwork Proof Process for

Any and all artwork files submitted are physically checked by our knowledgeable graphics team members. All files submitted are rigorously reviewed for accuracy in dimensions, overall quality, and CMYK color mode. If we feel any portion of your art file received will produce a questionable result we will contact you prior to sending the final E-Proof. This provides you with a opportunity to fix the areas in question and submit a new file, if you choose to do so.

All graphic orders will receive a PDF E-Proof which is REQUIRED TO BE APPROVED to proceed with production of any order. The E-Proof consists of a low resolution copy of the file received. PDF Screen proofs will predict text accuracy, image proportion and placement, but not color density or image resolution/quality. We rely solely on your approval of the PDF proof as final verification and acceptance of the project. Please note: Rush orders with 2 days or less production time forgo any proof process due to limited time constraints. We are not responsible for proofreading, image quality/resolution decisions and/or correcting minor file errors.  

Online E-Proof Process -

Once you've uploaded your artwork file through our online FTP, it will next be in the hands of our Graphics Team. All files submitted are rigorously reviewed for accuracy in dimensions, overall quality, and CMYK color mode. Your Image Consultant will send you an e-mail with a link to approve your PDF proof online. All you need to do is click the link, view the PDF and virtually sign the document and we'll receive an e-mail alerting us of your approval. It’s really that easy! Your Image Consultant will then send your order into production (pending you’ve provided complete order details and payment).

Color matching and image quality is an important part of consistent branding and when it's crucial we need to know so we can ensure your order is being produced to the best of our ability. You may request a PRINTED PROOF on the job material to review ACTUAL output color and image quality of your artwork. Cost is approx $45—175 (varies per item and is not available for all products). Requesting the optional Printed Sample may add 2-4 business days onto your production time. Please let your Image Consultant know that you are in need of this optional service, they are happy to help you through the process.

To assist you and streamline the purchasing process for you we've made sure all of our product templates are provided to ensure an accurate production outcome. Please ensure you’ve used a template supplied by our company for the specific product being purchased. If artwork is provided and our template was not used, additional costs may apply to adjust your art file to fit appropriately. Quick Tip: Save your artwork file WITHOUT the following items: template showing (turn off template layer and then save), register marks or color bars.

Inspire. Design. Capture. Here at our team of experienced in-house graphic designers know how to take your message to the next level with a design that is effective, powerful, understandable, and most importantly reinforces your brand. That’s why having easy to read, simple and straight-forward trade show display graphics is the most important element which will determine if your trade show marketing efforts are a huge success.
Visit our Graphic Design page to learn more.

Graphic Policy & Terms: We work hard to ensure you are happy with the printed graphics you order from us. When submitting your own graphic files to, we take no responsibility in the quality of the artwork, only the workmanship. Graphic files are reviewed for accuracy in dimensions. We are not responsible for proofreading, image quality/resolution and/or correcting errors. **Custom printed items produced for your use only are non-returnable & non-refundable. Any press/production time lost or alterations/corrections made because of the customer's delay or change of mind will be charged at the current rate. If an imaging problem is detected or a change is requested after printing begins, you will be charged appropriately for products already produced. The standard graphic production is 3-7 business days (depending upon product ordered) from the time the proof is approved plus any necessary shipping transit time. Upgraded shipping and rush production options are available for a fee, you may learn more about shipping and rush orders here.