Hassle Free = 100% Confidence! We know shipping can sometimes be so expensive, especially when it comes to trade show displays. That's why we pass the savings on to you by providing a discounted shipping fee that is under the typical retail cost. Just place your order online, selecting whether you would like Ground, Express or International shipping. One of our Image Consultants will contact you quickly via email to provide your shipping options based on the items in your order and delivery address. The total amount for shipping will be billed separately after your order is placed. However, if you'd like to know how much shipping will be before placing your online order, feel free to give us a call at 800-723-2050 and we'd be happy to assist you.
Here's a few answers to our most common shipping questions. Maybe you have a complicated question or have an important deadline to discuss. We're here for you! Call us at 800-723-2050, send an e-mail at firstname.lastname@example.org or fill out our contact form anytime.
You choose the shipping speed, which means a predictable delivery date! After order placement, one of our Image Consultants will contact you via email with shipping rates. At that time you'll know the ship date of your order and can choose which shipping method suits your needs based on your deadline. You'll also be provided the tracking number by email once your order leaves our warehouse allowing you to track your package at any time. Most Ground shipments offer a transit time of 1-5 business days from our door to yours. *Shipping fees will be billed separately after your order is placed. No credit is given if shipped by any other method, shipping level, carrier or if your own shipper account number number is used.
What is standard shipping?
FedEx Ground service is available to the Continental U.S.A. plus also Alaska and Hawaii. FedEx provides a guaranteed day-definite delivery to every address in the Continental U.S.A.
Do you offer upgraded shipping?
Yes. Please see the Shipping Upgrades tab below for additional information.
What shipping carrier do you use?
Orders are shipped via FedEx only.
When do you ship orders?
Affordable Exhibit Displays, Inc. ships Monday-Friday, excluding federal holidays. AffordableDisplays.com cannot guarantee same-day shipments on in-stock items. Orders take up to 1-7 business days to produce which is based on the product purchased, if custom printing is included and payment processing prior to shipment.
I need to expedite my order. What are my shipping options/methods?
If FedEx Ground won’t get your order there on time, you may upgrade your shipping method. Because we offer a Flat Fee Ground shipping on our site you cannot calculate any upgraded shipping on your own. Please contact your Image Consultant at 1-800-723-2050 to find out what options are available and obtain an accurate cost.
How do I upgrade/expedite my shipping after I placed my order?
We’ll change it for you on our end. Please contact your Image Consultant at 1-800-723-2050 to find out what options are available and obtain an accurate additional upgrade cost.
Please remember that upgraded shipping options have higher costs than just our $24 Flat Fee Ground shipping. Upgraded shipping costs are calculated based on package weight, package dimensions and delivery location. Once a shipment has left our facility, Affordable Exhibit Displays, Inc. will not be liable for the cost to reroute a shipment to any address other than the one provided at time of shipment. Affordable Exhibit Displays, Inc. will not be responsible for any fees for rerouting or redirecting due to incorrect address information provided at the time of purchase/payment.
We extend a full range of shipping methods to meet your budget and your deadlines. Shipping rates are quoted in advance using destination zip code, weight, quantity and dimensions of package(s) being shipped.
1-5 business days**
3 business days
2 business days
1 business day (PM delivery)
1 business day (AM delivery - not available in all locations)
1 business days (early AM delivery - not available in all locations)
*These upgraded shipping speeds are estimates for addresses throughout the Continental U.S.A. Delivery times will depend upon many factors including the time the order was placed, the shipping method specified and the destination address of the order.
** Business days include Monday-Friday, excluding holidays.
As soon as your order is completed and shipped, we will send you a Shipment Notification e-mail by FedEx. This Shipment Notification e-mail will include the shipment destination address, attention name, your specified shipping method and your tracking number. Please note that it may take up to 24 hours before your tracking information is available from FedEx. For your records, you will also receive a copy of your Paid Invoice by e-mail which contains your shipment's tracking number as well.
When will my order be delivered?
FedEx delivers Monday through Friday*, unless Saturday delivery is requested. Order arrival dates depend on your shipping method, your ship-from location and your ship-to destination. *Next Day Air Friday shipments will be delivered end of day the following Monday, NOT Saturday.
Is Saturday delivery available?
Maybe. A few factors depend upon a yes or no answer. A Saturday delivery is not available to all locations and is based on the shipping destination.
How does a Saturday delivery work?
Saturday delivery is available only if your package is shipped on a Thursday or Friday. If shipped on Thursday then a 2-day air Saturday delivery may be available. If shipped on Friday then a an Overnight Saturday delivery may be available. Because we offer a flat fee Ground shipping on our site you cannot calculate any upgraded shipping on your own. Please contact your Image Consultant at 1-800-723-2050 to find out what options are available and obtain an accurate cost.
Do you ship Internationally?
We ship to both United States, Canada and all international addresses. We only ship internationally using FedEx.
How are the duties, taxes and delivery fee paid for?
All international shipments are subject to additional fees such as duties, taxes and customs clearance fees. These fees are the complete responsibility of the client. In the event that these fees are charged to Affordable Exhibit Displays, Inc. these fees will be paid with our FedEx account in advance on behalf of the client and in turn will be billed to the client. The credit card that was used to place the order will be charged for these additional fees. All international shipments are subject to additional fees such as duties, taxes and customs clearance fees. These fees are the sole responsibility of the client. We do not ship to PO Boxes.
Can I use my own FedEx shipping account number for international shipment?
Absolutely! It is actually preferred to ensure there are no customs delays upon entry into the destination country. You just need to supply us with your FedEx shipping account number.
When do you ship using a freight carrier?
We use a freight carrier with high volume orders or large capacity order when a packaged as a bulk pallet benefits both the product shipment and cost. All freight shipments are quoted in advance so there are no surprises.
Who handles the setup of the freight shipment?
If we’ve provide a freight shipment estimate and you’ve approved the cost then, we handle everything. We prepare the order for pallet shipment, schedule the pickup, and obtain the BOL. You don’t have to lift a finger.
Do you provide tracking information?
Yes. After pickup, you can follow your freight as it moves through carriers system to final delivery. Most shipment carriers use only one tracking (PRO) number to follow.
Does my shipment pallet together?
Yes. If shipped on a pallet, your shipment remains on the pallet. Individual boxes are not separated from the rest of your shipment.
Can I use my own freight carrier?
Yes. You may use your own freight carrier. It would then be your responsibility to set up the shipment details and provide us with the BOL (Bill of Lading) for the shipment.
Are freight shipments insured?
Yes. If requested we will obtain your shipping estimate to include the full purchase value of insurance.
Freight shipment BOL definition:
Bill of Lading is a legal contract between the shipper and the carrier chosen. The Bill of Lading states exactly what is being shipped, from where it’s coming and where it’s going. The Bill of Lading is a receipt for goods, a contract of carriage and a document of title. It is important to correctly fill out a Bill of Lading.
How much money will shipping cost me?
The rate for shipping is calculated based on the weights and dimensions of the package(s) being shipped to you, along with where the package(s) are being delivered and if your address is residential or commercial. If a shipping upgrade from our standard Flat Fee FedEx Ground service is required please contact your Image Consultant at 1-800-723-2050 to find out what options are available and obtain an accurate cost.
Do you ship to APO/FPO addresses?
Yes. Do accommodate our APO/FPO address customers. APO/FPO shipments are serviced solely by standard ground Priority Mail through the United States Postal Service. No expedited services are available. All APO/FPO address shipments are excluded from our Flat Fee $24 offer. All APO/FPO shipments are quoted by the USPS in advance and is approved by the customer prior to shipment.
Would you blind ship, if needed?
Yes. We can blind ship any order, if we are notified at time of order placement. For Affiliate Program members blind shipping all orders is required please ensure your Image Consultant has the proper blind ship address on file.
Do you ship to hotel or ship to show direct addresses?
Absolutely! Please be sure to provide your Image Consultant with all of the complete shipping address details to ensure a smooth delivery. If addresses using a trade show company such as Freeman or GES show direct services require a special shipping label please provide a copy to your Image Consultant.
Our site-wide hassle free shipping means you choose the shipping speed. After order placement, you'll be provided standard shipping rates along with upgraded or express shipping rates. At that time you'll know the ship date of your order and can choose which shipping method suits your needs based on your deadline. You'll also be provided the tracking number by email once your order leaves our warehouse allowing you to track your package at any time. Most Ground shipments offer a transit time of 1-5 business days from our door to yours. *No credit is given if shipped by any other method, shipping level, carrier or if your own shipper account number number is used. No credit is given if shipped by any other method, shipping level, carrier or if your own shipper account number number is used. Excludes dimensional oversize packages per FedEx requirements, high volume orders requiring a freight or pallet shipments. Please visit the Freight Shipment tab for more details.
Affordable Exhibit Displays, Inc. will not be held liable for any delays in the shipping of products. The delivery times indicated on this website are only estimates made by our carrier of choice, FedEx. These estimates are not mislead to be as actual amounts of time for production. Affordable Exhibit Displays, Inc. will also not be held liable for delays out of our control, including weather related delays or delays from any third-party carriers. There will be no refund of shipping costs if a third party shipping company’s responsibility for a shipment not arriving to the destination on the specified date. If a claim has be opened due to the shipping carrier’s handling abuse, item arriving damaged, or not arriving on time with the shipping company on your behalf, a refund of any kind must be issued by the shipping partner and not by Affordable Exhibit Displays, Inc. If an order was not shipped out on the day specified by the Image Consultant, we will make every attempt to ensure the delivery date is met but no refund will be given. Please review the Return Policy to make sure your order can be returned.